Customer Relationship Executive

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Muzaffarpur, Bihar
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Relationship Executive, where your communication skills will shine in providing excellent customer service.

Apply now

About the role

As a Customer Relationship Executive, you will represent our client in Muzaffarpur, assisting customers with their inquiries and ensuring issues are promptly resolved. This position is ideal for fresh graduates eager to kickstart their careers in customer service while fostering meaningful relationships with clients.

Your daily responsibilities will include responding to customer queries, managing customer accounts, and facilitating a seamless service experience. You will be part of a dynamic team that prioritizes customer satisfaction and strives to exceed expectations.

The ideal candidate will possess strong communication skills, a passion for helping others, and excellent problem-solving abilities. Our client offers a supportive work environment where your contributions are valued and recognized, providing an excellent platform for professional growth.

What you'll do

  • Responding to customer inquiries promptly and professionally
  • Managing customer accounts and ensuring satisfaction
  • Resolving customer complaints and issues effectively
  • Maintaining accurate records of customer interactions

What you'll need

  • Bachelor's degree in any discipline
  • Strong communication skills, both verbal and written
  • Ability to work in a team environment

Skills

Excellent interpersonal skills Problem-solving abilities Basic computer literacy

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Competitive salary and performance bonuses
  • Opportunities for professional growth
  • Supportive work culture

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

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Questions about this job

What are the key responsibilities of this role?
You will handle customer inquiries, manage accounts, and resolve issues.
What is the preferred experience level for this position?
This role is suitable for fresh graduates or candidates with up to 2 years of experience.
What is the salary range for this position?
The salary for this role ranges from INR 25,000 to INR 35,000 monthly.
How can I apply for this job?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
Is this a remote or onsite job?
This is an onsite position based in Muzaffarpur.

Listing last updated

Customer Relationship Executive

₹25,000–35,000 a month

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