Customer Service Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹12,000–15,000 a month
Location
Guwahati, Assam
Work mode
On-site
Job type
Part time
Experience
0–1 yr
Category
Customer Service

Join our client as a Customer Service Associate in Guwahati. This role is perfect for those who have a passion for helping others.

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About the role

As a Customer Service Associate, you will be the first point of contact for customers seeking assistance with their inquiries. Your role involves addressing customer concerns, providing product information, and ensuring customer satisfaction. This position is ideal for individuals who are friendly, patient, and enjoy interacting with people. You will work in a fast-paced environment and receive training to enhance your customer service skills.

What you'll do

  • Assist customers with inquiries and provide solutions.
  • Maintain a positive and professional attitude.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service.

What you'll need

  • High school diploma or equivalent.
  • Interest in customer service and communication.
  • Previous experience is a plus but not required.

Skills

Excellent verbal communication skills. Ability to handle difficult situations calmly. Strong problem-solving skills.

Good to have

Experience in a customer service role. Familiarity with CRM software.

Benefits

  • Flexible working hours.
  • Opportunity to develop customer service skills.
  • Friendly and supportive team environment.

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

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Questions about this job

What are the main duties of a Customer Service Associate?
You will assist customers with inquiries, provide information, and resolve issues.
Is this a full-time position?
No, this is a part-time role.
What is the salary for this position?
The salary ranges from INR 12,000 to INR 15,000 per month.
What skills are important for this role?
Strong communication and interpersonal skills are essential.
How do I apply for this job?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹12,000–15,000 a month

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