Customer Service Executive

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Ranchi, Jharkhand
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
General

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive, where you'll be the first point of contact for customers, assisting them with inquiries and providing solutions.

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About the role

In this role, you will be responsible for addressing customer queries and concerns through various channels. You will assist customers in navigating products and services, ensuring a positive experience. This position is ideal for individuals who are enthusiastic about helping others and can thrive in a fast-paced environment. You will be part of a dynamic team that values collaboration and customer satisfaction, contributing to the overall success of our client.

The team offers growth opportunities and training to enhance your skills in customer service and communication. If you enjoy problem-solving and are eager to learn, this position is a great fit for you. Bring your passion for customer service and join us in making a difference.

What you'll do

  • Address customer inquiries and provide solutions
  • Maintain customer records accurately
  • Collaborate with team members to improve service quality
  • Assist in troubleshooting and resolving issues

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team environment

Skills

Excellent communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Basic computer skills Experience with CRM software

Benefits

  • Competitive salary
  • Health insurance
  • Opportunity for skill development

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You will handle customer inquiries, provide information on products and services, and resolve issues to ensure customer satisfaction.
What qualifications are required for this position?
A high school diploma or equivalent is required; previous experience in customer service is a plus but not mandatory.
What is the work schedule like?
This is a full-time onsite position, with work hours from 9 AM to 6 PM, Monday to Saturday.
Are there any growth opportunities in this role?
Yes, our client encourages internal promotions and offers training programs for skill development.
How can I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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