Customer Support Executive – Entry Level

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Kozhikode, Kerala
Work mode
On-site
Job type
Contract
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Support Executive to provide excellent service to customers.

Apply now

About the role

Join our client as a Customer Support Executive in Kozhikode, where you will serve as the first point of contact for customers seeking assistance. This entry-level position is ideal for fresh graduates looking to enhance their communication and problem-solving skills. You will assist customers with inquiries, provide product information, and resolve issues efficiently.

In this supportive environment, you will receive comprehensive training to develop your abilities and advance within the customer service sector. Your role will be essential in ensuring customer satisfaction and fostering long-term relationships, making a meaningful impact on the customer experience.

What you'll do

  • Handle customer inquiries and provide assistance.
  • Resolve customer complaints in a professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service delivery.

What you'll need

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Ability to work in a team-oriented environment.

Skills

Strong communication and interpersonal skills Problem-solving abilities Customer-oriented mindset

Good to have

Experience in customer service roles Familiarity with CRM software

Benefits

  • Comprehensive training provided.
  • Friendly and collaborative team environment.
  • Opportunity for career advancement in customer service.

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What will my responsibilities be?
You will assist customers with inquiries and resolve issues.
Is prior experience necessary?
No, this role is open to freshers with no prior experience required.
What is the work environment like?
The role is onsite in Kozhikode City.
How can I apply?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
What is the salary range for this position?
The salary for this role ranges from INR 20,000 to INR 30,000 per month.

Listing last updated

Customer Support Executive – Entry Level

₹20,000–30,000 a month

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