Customer Support Executive

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹12,000–18,000 a month
Location
Kharagpur, West Bengal
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

We are looking for a proactive Customer Support Executive to provide excellent service to our clients in a part-time remote capacity.

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About the role

As a Customer Support Executive, you will be the first point of contact for customers, addressing their queries and resolving issues. This role is perfect for freshers who are looking to develop their customer service skills in a flexible work environment. You will be trained to handle customer inquiries and provide solutions effectively.

Your responsibilities will include responding to emails, managing chat support, and maintaining customer satisfaction. A positive attitude and willingness to help customers will set you up for success in this role. Join our client’s team and be part of a customer-centric organization where your contributions matter.

What you'll do

  • Provide assistance to customers via email and chat
  • Resolve customer inquiries in a timely manner
  • Maintain records of customer interactions
  • Support team initiatives to enhance customer satisfaction

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Good verbal and written communication skills

Skills

Customer service orientation Problem-solving ability Communication skills

Good to have

Experience with CRM software Knowledge of customer support best practices

Benefits

  • Flexible working hours
  • Work from home option
  • Exposure to customer service operations

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

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Questions about this job

What are the working hours for this part-time role?
The working hours are flexible, typically 20 hours a week.
Is training provided for this position?
Yes, comprehensive training will be provided to all new hires.
What skills are necessary for this role?
Strong communication skills and a customer-oriented mindset are essential.
How do I apply for this role?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹12,000–18,000 a month

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