About the role
Join us for a Walk-in Drive for the International Voice Process in Kochi. This role is suitable for experienced candidates with strong communication skills who are willing to work in a night shift environment and can start immediately. You will engage with international customers, ensuring their queries are resolved effectively.
In this role, you will handle voice-based customer interactions, providing high-quality support and maintaining the service standards expected by the company. You will also need to adhere to compliance and communication protocols while striving to enhance customer satisfaction. Your day-to-day responsibilities will involve problem-solving and ensuring a positive experience for the customers.
This position is ideal for those with a background in international voice processes and excellent English communication skills. If you meet these criteria and are ready for a full-time opportunity, we encourage you to attend the walk-in interview.
What you'll do
- Handle international voice-based customer interactions
- Provide high-quality customer support
- Resolve customer queries efficiently and professionally
- Maintain service quality and performance standards
- Follow company compliance and communication protocols
- Collaborate with team members to enhance service delivery
- Document customer interactions accurately
What you'll need
- Minimum 1.5 years of experience in International Voice Process
- Excellent English communication skills
- Willingness to work night shifts
- Ability to work from the office
- Strong problem-solving skills
Skills
Good to have
Benefits
- Full-time employment
- Training on the job
- A supportive team environment
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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