About the role
In this role, you will assist in troubleshooting hardware and software issues for clients, ensuring a seamless IT experience. The ideal candidate should have a good understanding of common IT issues and possess strong problem-solving skills. You will communicate effectively with users to diagnose problems and provide solutions. This remote position offers flexibility and the chance to work with a diverse clientele.
As a Junior IT Support Associate, you will be exposed to various technologies and gain valuable experience in the IT sector. Join a forward-thinking team that prioritizes innovation and support for its users.
What you'll do
- Assist users with hardware and software problems
- Document and track support requests
- Provide remote troubleshooting and user guidance
- Collaborate with senior IT staff for complex issues
What you'll need
- Bachelor’s degree in IT or related field
- Basic knowledge of networking and software applications
- Good communication skills
Skills
Problem-solving skills
Technical knowledge
Customer service skills
Good to have
Familiarity with remote desktop applications
Basic programming knowledge
Benefits
- Work from home flexibility
- Exposure to various IT technologies
- Professional development opportunities
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
Questions about this job
What are the primary responsibilities of this role?
You will provide technical support, troubleshoot issues, and assist users remotely.
Is this position fully remote?
Yes, this role can be performed entirely remotely.
What level of experience is required?
1-3 years of experience in IT support is preferred.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 40,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
Listing last updated