About the role
As a Junior IT Support Executive, you will be the first point of contact for users needing technical assistance. Your job will involve diagnosing and fixing hardware and software problems, ensuring that IT systems function smoothly. This role is perfect for freshers looking to start their career in IT support. You will gain valuable experience working alongside experienced professionals who are eager to share their knowledge.
In this role, you will handle support tickets, provide technical support to staff, and maintain computer systems. You will also assist in setting up new hardware and software and help with network-related issues. Our client's team offers a collaborative environment where you can grow your skills and advance your career.
What you'll do
- Diagnose hardware and software issues
- Assist users via phone, email, or in-person
- Maintain and update IT documentation
- Set up computer systems and peripherals
What you'll need
- Bachelor's degree in IT or related field
- Basic knowledge of computer systems and networks
- Strong problem-solving skills
Skills
Good to have
Benefits
- Health insurance
- Paid leave
- Professional development opportunities
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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