"? Follow and execute the sales process

• Maximizing closure
• Personify brand values and USPs
• Address customer objections and issues
• Achieve target (Sales & GSS )
• Upselling and Cross Selling leading to increase in bill value.
• Follow the defined processes keys/stock tally/display etc.
• Customer Tele-calling
• Drive BTL Activities for the store
• Support/ Mentor fellow CSA in Consultative Selling, and in CSA duties.

? Achieve and exceed sales target for category

• Enhance conversion ratiosand average transaction values
• Counsel customers ? Deliver customer servicecustomer service levels
• Constantly update knowledge on product and sellingdepartments/services
• Ensure stocking of products and display with adherenceis able to deliver high quality customer serviceof the highest standards
• Cross selling and up selling Adhere to properpromotions etc.

? Interact accurately with JDC/HO teams so that the store teamquantitative reports to management on customers, sales, stock, competition,skills

• Deliver sales and customer service of the highest standards
• Resolvestock management procedures Be vigilant without adversely affecting thetheir grievances and complaints by effectively liasoning with relatedto standards

? Assist in stock staking ? Role & responsibilities

Preferred candidate profile