Customer Support Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Bardhaman, West Bengal
Work mode
Hybrid
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Support Associate to deliver exceptional service and support to customers.

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About the role

As a Customer Support Associate, you will be the first point of contact for customers, addressing their inquiries and providing effective solutions to enhance their experience with our client’s products and services. Your responsibilities will include responding to emails and phone calls, as well as keeping accurate records of customer interactions to ensure high levels of satisfaction.

This role is ideal for candidates who possess strong communication skills and a genuine passion for assisting others. The hiring company fosters a supportive environment that promotes professional growth and learning opportunities. Enjoy the flexibility of a hybrid work model that combines both remote work and in-office collaboration with your team.

What you'll do

  • Handle customer inquiries
  • Provide solutions to issues
  • Maintain records of customer interactions
  • Ensure customer satisfaction

What you'll need

  • Bachelor's degree preferred
  • Experience in customer service
  • Strong communication skills

Skills

Problem-solving Communication Customer service

Good to have

Familiarity with CRM software Experience in a call center environment

Benefits

  • Hybrid work environment
  • Opportunities for skill development
  • Supportive team atmosphere

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What responsibilities will I have in this role?
You will handle customer inquiries and provide solutions to their issues.
Is this position hybrid?
Yes, it allows for both remote and in-office work.
How much experience do I need?
1-3 years of experience in customer service is preferred.
How can I apply for this job?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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