Customer Support Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Srinagar, Jammu and Kashmir
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Srinagar. This role is perfect for freshers looking to kickstart their careers in customer service.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for our clients, providing assistance and resolving inquiries. You will engage with customers over the phone and through email, ensuring a high level of satisfaction with our services. This position is ideal for individuals with strong communication skills and a passion for helping others. You will work closely with a supportive team that values collaboration and personal growth.

Our client offers a dynamic work environment where you can develop your skills and advance your career. With a focus on training and development, you will receive the necessary support to thrive in your role. If you're enthusiastic, eager to learn, and ready to make an impact, we encourage you to apply.

What you'll do

  • Respond to customer inquiries in a timely and professional manner.
  • Provide information about products and services.
  • Resolve customer complaints and issues effectively.
  • Document interactions and maintain customer records.

What you'll need

  • Bachelor's degree or equivalent.
  • Strong verbal and written communication skills.
  • Basic computer proficiency.

Skills

Excellent communication skills. Problem-solving abilities. Customer-oriented mindset.

Good to have

Familiarity with CRM software. Basic knowledge of customer service principles.

Benefits

  • Comprehensive training and development programs.
  • Opportunity for career advancement.
  • Friendly and supportive work environment.

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

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Questions about this job

What does a Customer Support Associate do?
You will assist customers with inquiries, provide support, and ensure their satisfaction with our services.
Is experience required for this role?
No, this position is open to freshers and those with up to 2 years of experience.
What are the working hours?
This is a full-time onsite position, and specific hours will be discussed during the interview.
How can I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
What is the expected salary for this role?
The salary range is between INR 20,000 and INR 30,000 monthly, depending on experience.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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