About the role
As a Customer Support Associate, you will be the first point of contact for customers, addressing inquiries and resolving issues via phone, email, or chat. This role is ideal for individuals who are passionate about providing excellent customer service and are looking to start their careers in a dynamic environment. You will receive training and support to ensure you succeed in your role and contribute to customer satisfaction.
What you'll do
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information and solutions to customer issues.
- Document customer interactions and maintain records.
- Assist in processing orders and managing customer accounts.
What you'll need
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Basic computer skills.
Skills
Strong communication skills.
Problem-solving abilities.
Customer-oriented mindset.
Good to have
Experience with CRM software.
Familiarity with customer service practices.
Benefits
- Flexible work hours.
- Work from the comfort of your home.
- Training and development opportunities.
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What will my day-to-day responsibilities look like?
You will handle customer inquiries and provide solutions to their issues through various communication channels.
Is prior experience required for this position?
No prior experience is necessary; however, a passion for customer service is essential.
What is the work schedule for this part-time role?
The schedule is flexible and will be discussed during the interview.
What is the salary range for this position?
The salary range is between INR 15,000 to INR 25,000 per month.
How can I apply for this role?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
Listing last updated