Customer Support Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Chandigarh, Chandigarh
Work mode
Hybrid
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Support Associate to join their team. This is a great opportunity for freshers to start their career in customer service.

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About the role

In this role, you will be responsible for providing exceptional support to customers via email, chat, and phone. You will assist with inquiries, troubleshoot issues, and ensure that customer concerns are addressed promptly. The ideal candidate should have strong communication skills and a passion for helping others. You will work in a dynamic environment and will be trained to enhance your skills in customer interaction and service excellence.

What you'll do

  • Assist customers with inquiries
  • Troubleshoot customer issues
  • Maintain customer records
  • Provide feedback on processes

What you'll need

  • Excellent verbal and written communication skills
  • Problem-solving abilities
  • Customer-oriented mindset

Skills

Communication Empathy Time management

Good to have

Familiarity with CRM software Basic technical knowledge

Benefits

  • Comprehensive training provided
  • Career growth opportunities
  • Dynamic work environment

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

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Questions about this job

What will my daily tasks include?
You will assist customers with inquiries and troubleshoot issues via various communication channels.
Is previous experience required?
No, this position is open to freshers.
What is the work mode for this role?
The role is hybrid, combining onsite and remote work.
What salary can I expect?
The salary range is INR 20,000 to INR 30,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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