Customer Support Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Jammu, Jammu and Kashmir
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Jammu. This role is perfect for freshers looking to start their career in customer service.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for customers seeking assistance. Your role will involve addressing customer inquiries, resolving issues, and providing product information. You will work closely with a team of dedicated professionals, ensuring customer satisfaction through effective communication.

This position is ideal for dynamic individuals eager to learn and grow within the customer service sector. Our client offers a supportive environment where you can enhance your skills and contribute positively to customer experiences. If you are passionate about helping others and enjoy working in a fast-paced environment, this role is for you.

What you'll do

  • Respond to customer queries in a timely and professional manner.
  • Resolve customer issues effectively and efficiently.
  • Provide accurate product information to enhance customer experience.
  • Document customer interactions and feedback for quality assurance.

What you'll need

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Ability to work in a team environment.

Skills

Excellent communication skills. Problem-solving abilities. Basic computer proficiency.

Good to have

Experience with customer service software. Knowledge of product offerings.

Benefits

  • Competitive salary and performance bonuses.
  • Opportunities for career advancement.
  • Comprehensive training program.

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of a Customer Support Associate?
You will handle customer inquiries, resolve issues, and provide product information.
Is prior experience required for this role?
No, this position is suitable for freshers with little to no experience.
What is the work environment like?
The role is onsite in Jammu, working in a supportive team atmosphere.
What skills are necessary for this position?
Good communication skills and a customer-oriented mindset are essential.
How can I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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