Customer Support Associate

Interveiw · recruiting for a confidential client

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Pay
₹25,000–40,000 a month
Location
Noida, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
General

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate where you'll assist clients in resolving their queries effectively. Ideal for freshers looking to start their career in customer service.

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About the role

In this role, you will be the first point of contact for customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction. This position is perfect for individuals who are eager to learn and grow in a dynamic environment. The team fosters a collaborative atmosphere, encouraging your development while you contribute to the company's success.

You will receive comprehensive training, enabling you to handle customer interactions confidently. Your responsibilities will include managing calls, responding to emails, and documenting customer feedback. If you're a quick learner with a passion for helping others, this position is tailored for you.

What you'll do

  • Handle customer inquiries and provide timely responses
  • Resolve customer issues and complaints effectively
  • Document customer interactions and feedback
  • Maintain a high level of customer satisfaction

What you'll need

  • Basic understanding of customer service principles
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

Skills

Excellent verbal and written communication skills Problem-solving abilities Basic computer proficiency

Good to have

Previous experience in customer service (not mandatory) Knowledge of CRM software

Benefits

  • Comprehensive training and development programs
  • Opportunity for career growth
  • Friendly and supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of a Customer Support Associate?
You'll assist customers with inquiries, resolve issues, and ensure satisfaction.
What qualifications do I need for this role?
A basic understanding of customer service principles and strong communication skills are essential.
Is this position suitable for freshers?
Yes, we welcome freshers who are eager to learn and grow.
What is the work mode for this position?
This is an onsite position based in Noida.
How do I apply for this job?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹25,000–40,000 a month

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