Customer Support Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Varanasi, Uttar Pradesh
Work mode
Remote
Job type
Contract
Experience
0–1 yr
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Support Associate for a remote contract role to assist customers with inquiries.

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About the role

In this position, you will be responsible for responding to customer inquiries via chat, email, and phone. This role is ideal for candidates who are tech-savvy and passionate about providing excellent customer service. You will work closely with the customer support team to resolve issues effectively and ensure customer satisfaction.

Our client values employees who are proactive and enthusiastic. You will have the opportunity to learn about the products and services offered while developing your communication and problem-solving skills. This remote role allows for flexibility, making it suitable for freshers seeking to establish a career in customer service.

What you'll do

  • Respond to customer inquiries and support requests
  • Provide information about products and services
  • Resolve customer issues in a timely manner
  • Document customer interactions and feedback

What you'll need

  • High school diploma or equivalent
  • Good verbal and written communication skills
  • Basic computer skills

Skills

Strong communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Experience with CRM software

Benefits

  • Work from home flexibility
  • Skill development opportunities
  • Competitive hourly pay

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

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Questions about this job

What are the working hours for this role?
The working hours are flexible, but you will need to commit to at least 40 hours a week.
Is prior experience required for this position?
No, this role is open to freshers and those with limited experience.
What tools will I be using?
You will use a computer and various communication tools to assist customers.
How do I apply for the Customer Support Associate position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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