About the role
In this role, you will handle customer inquiries and provide support through various channels. Your daily activities will include responding to emails, managing phone calls, and ensuring customer satisfaction. This position is perfect for individuals who are enthusiastic about helping others and possess strong communication skills. Our client's supportive team environment will guide you through the learning process, making it an ideal place for freshers to grow and develop their careers.
What you'll do
- Respond to customer inquiries via phone and email.
- Document customer interactions and feedback.
- Resolve customer complaints in a timely manner.
- Maintain a positive and professional attitude.
What you'll need
- Bachelor's degree or equivalent.
- Strong verbal and written communication skills.
- Basic computer knowledge.
Skills
Excellent communication skills.
Problem-solving abilities.
Customer-oriented mindset.
Good to have
Familiarity with CRM software.
Multilingual capabilities.
Benefits
- Training and development opportunities.
- Competitive salary with performance incentives.
- Friendly work environment.
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Support Executive?
You will be responsible for addressing customer inquiries, managing support tickets, and ensuring a high level of customer satisfaction.
Is this role suitable for freshers?
Yes, this position is ideal for freshers who are keen to learn and develop their skills in customer service.
What is the work mode for this position?
The role is onsite, requiring you to work from the office in Hapur.
Listing last updated