About the role
In this role, you'll handle customer inquiries via phone and email, providing information about our products and services. You'll be responsible for maintaining a high level of customer satisfaction by addressing issues promptly and accurately. This position is ideal for fresh graduates looking to start their career in customer service. Our client offers a supportive environment where you can grow your skills and advance your career.
You'll collaborate closely with various departments to ensure that customer feedback is communicated effectively. In addition, you'll participate in training sessions to improve your knowledge of the company's offerings. If you're enthusiastic about helping others and are looking for a dynamic work environment, this role is for you.
What you'll do
- Handle customer inquiries via phone and email
- Provide accurate information about products and services
- Resolve customer issues promptly
- Maintain high levels of customer satisfaction
What you'll need
- Bachelor's degree or equivalent
- Excellent communication skills
- Basic computer literacy
Skills
Good to have
Benefits
- Training and development programs
- Health insurance
- Opportunity for growth within the company
Interested in this role?
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