Customer Support Executive

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Kakinada, Andhra Pradesh
Work mode
Hybrid
Job type
Contract
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join the team as a Customer Support Executive in Kakinada on a contract basis.

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About the role

We are seeking a dedicated Customer Support Executive to join our client’s team in Kakinada. In this role, you will be responsible for providing exceptional service to customers, addressing inquiries, and resolving issues promptly. Your ability to communicate effectively and empathetically will be key in ensuring customer satisfaction.

The ideal candidate should possess strong problem-solving skills and a passion for helping others. You will handle customer interactions via phone, email, and chat, ensuring a seamless experience. Attention to detail and the ability to work in a fast-paced environment are essential for success in this role.

This position offers an excellent opportunity to develop your customer service skills while working with a supportive team. If you are looking to kickstart your career in customer support, we encourage you to apply.

What you'll do

  • Manage customer inquiries via phone and email
  • Resolve customer complaints
  • Maintain customer records

What you'll need

  • Bachelor's degree preferred
  • Experience in customer service
  • Strong verbal and written communication skills

Skills

Active listening Conflict resolution Time management skills

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Competitive pay
  • Flexible work schedule
  • Opportunities for advancement

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

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Questions about this job

What are the main responsibilities in this role?
You will respond to customer inquiries, troubleshoot issues, and ensure customer satisfaction.
Is this a full-time or part-time position?
This is a contract position, typically full-time.
What skills are required for this role?
Strong communication skills and problem-solving abilities are essential.
How can I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹25,000–35,000 a month

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