Customer Support Representative

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Support Representative in Thiruvananthapuram. This role is ideal for freshers eager to begin their careers in customer service.

Apply now

About the role

As a Customer Support Representative, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. The role requires effective communication skills and a customer-first mindset. You will work closely with a supportive team that values collaboration and growth.

This position is perfect for individuals who are looking to build their career in customer service, offering a dynamic work environment where you can learn and develop your skills. If you enjoy interacting with people and solving problems, this job is for you.

What you'll do

  • Assist customers with inquiries via phone and email.
  • Resolve customer issues and complaints effectively.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service delivery.

What you'll need

  • Bachelor's degree or equivalent.
  • Strong communication skills.
  • Ability to work in a team.

Skills

Excellent verbal and written communication. Problem-solving abilities. Customer-oriented mindset.

Good to have

Familiarity with customer service software. Basic knowledge of MS Office.

Benefits

  • Comprehensive training program.
  • Health insurance.
  • Growth opportunities within the company.

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will assist customers with inquiries, resolve issues, and ensure satisfaction.
Is prior experience required?
No, freshers are welcome to apply.
What are the working hours?
This is a full-time position with standard office hours.
How can I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
What is the salary range for this role?
The salary ranges from INR 25,000 to INR 35,000 per month.

Listing last updated

Customer Support Representative

₹25,000–35,000 a month

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