Customer Service Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹12,000–18,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
Remote
Job type
Part time
Experience
0–1 yr
Category
Sales

Our client is seeking a Customer Service Associate for a part-time remote position in Thiruvananthapuram. Perfect for freshers eager to start their careers.

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About the role

In the role of Customer Service Associate, you will be the first point of contact for customers. You will assist with inquiries, handle complaints, and provide information about products and services. This position is ideal for individuals who enjoy helping others and have a passion for delivering excellent customer service.

Working from home offers you flexibility, while our client ensures you receive comprehensive training to excel in your role. If you are looking to build your career in customer service, apply today!

What you'll do

  • Responding to customer inquiries
  • Handling complaints and providing solutions
  • Providing product information
  • Maintaining customer records

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Strong communication skills

Skills

Excellent verbal communication Empathy and patience Problem-solving skills

Good to have

Familiarity with CRM software Basic knowledge of products and services

Benefits

  • Flexible working hours
  • Remote work
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What is the nature of this job?
It is a part-time remote role focused on assisting customers with their inquiries.
Do I need prior experience?
No, this role is open to freshers, and training will be provided.
What hours will I be expected to work?
Part-time hours can be discussed based on your availability.
How do I apply?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹12,000–18,000 a month

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