About the role
In the role of Customer Service Associate, you will engage with customers via phone, email, and chat to address inquiries, resolve issues, and ensure a positive experience. This part-time position is ideal for freshers or those with limited experience who are looking to build their communication and problem-solving skills. You will play a crucial role in maintaining customer satisfaction and loyalty.
The hiring company offers a flexible work schedule and training to help you succeed. If you are passionate about helping others and have a positive attitude, this role is a great opportunity to start your career in customer service.
What you'll do
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues and complaints
- Provide product information and support
- Document customer interactions and feedback
What you'll need
- High school diploma or equivalent
- Good verbal and written communication skills
- Ability to work independently
Skills
Strong communication skills
Problem-solving abilities
Ability to work in a team
Good to have
Familiarity with customer service software
Basic knowledge of products or services offered
Benefits
- Flexible working hours
- Training and development opportunities
- Work-from-home option
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will assist customers through various channels, resolving inquiries and ensuring satisfaction.
Is prior experience necessary?
No, this role is open to freshers and candidates with up to 2 years of experience.
What are the working hours for this position?
The position offers flexible part-time hours.
What is the salary for this role?
The salary ranges from INR 15,000 to INR 20,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
Listing last updated