Customer Service Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹22,000–32,000 a month
Location
Ahmednagar, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹19,700–28,700 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Service Associate in Ahmednagar to join our dynamic team.

Apply now

About the role

As a Customer Service Associate, you will be the first point of contact for customers. Your primary responsibility will be to assist customers with inquiries, complaints, and product information. You will need to handle calls and emails effectively while providing exceptional service to ensure customer satisfaction.

This role requires strong communication skills and the ability to resolve issues promptly. You will be working in a collaborative environment, and this is a great opportunity for individuals looking to advance their careers in customer service. If you enjoy helping people and thrive in a fast-paced setting, this role is for you.

What you'll do

  • Assist customers with inquiries and complaints
  • Provide product information
  • Maintain customer satisfaction
  • Document customer interactions

What you'll need

  • Bachelor's degree preferred
  • Experience in customer service
  • Strong communication skills

Skills

Communication Problem-solving Interpersonal skills

Good to have

Experience with CRM software Basic knowledge of products/services

Benefits

  • Competitive salary
  • Health insurance
  • Opportunities for career advancement

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of a Customer Service Associate?
You will assist customers with inquiries and ensure their satisfaction.
Is experience in customer service necessary?
At least one year of experience is preferred.
Where is the office located?
The position is onsite in Ahmednagar.

Listing last updated

Customer Service Associate

₹22,000–32,000 a month

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