About the role
In this role, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. Your daily responsibilities will include answering phone calls, responding to emails, and providing excellent service to ensure customer satisfaction. This position is perfect for individuals who possess strong interpersonal skills and are eager to learn about customer service best practices. You will receive training and support from experienced team members.
What you'll do
- Provide support to customers via phone and email
- Resolve customer inquiries and complaints
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service quality
What you'll need
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to handle customer complaints with patience
Skills
Excellent communication skills
Problem-solving abilities
Ability to work under pressure
Good to have
Familiarity with customer service software
Second language skills
Benefits
- Flexible part-time schedule
- Training and development opportunities
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What responsibilities will I have as a Customer Service Associate?
You will assist customers with inquiries, resolve issues, and provide support through various communication channels.
Is this a remote position?
No, this position is onsite in Hall Bazar, Amritsar.
Do I need previous experience in customer service?
No, this role is open to freshers who are willing to learn.
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