About the role
As a Customer Support Associate, you will be the first point of contact for our customers, helping to resolve issues and ensure satisfaction. This contract position requires strong interpersonal skills and a commitment to providing excellent service. You will work closely with other team members to troubleshoot problems and improve customer experiences. The role is best suited for those who have a knack for problem-solving and enjoy helping others.
What you'll do
- Handle customer inquiries via various channels
- Resolve customer complaints efficiently
- Document and track customer interactions
- Collaborate with the team to enhance service quality
What you'll need
- Experience in customer service
- Strong problem-solving skills
- Ability to work in a fast-paced environment
Skills
Strong communication and interpersonal skills
Ability to multitask
Basic computer proficiency
Good to have
Familiarity with customer support software
Knowledge of product offerings
Benefits
- Opportunity for contract extension
- Team-oriented work environment
- Skill development through training
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What will be my main responsibilities?
You will assist customers with inquiries, resolve issues, and document customer interactions.
Is experience necessary for this role?
Yes, we prefer candidates with 1-3 years of customer service experience.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 35,000 monthly.
Where is this job located?
This position is onsite in Hosur.
How can I apply for this job?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
Listing last updated