About the role
As a Junior IT Support Associate, you will provide technical assistance and support to internal users. You will troubleshoot hardware and software issues, manage user accounts, and assist in maintaining IT infrastructure. This role is perfect for recent graduates looking to start their career in IT while gaining practical experience in a supportive environment. Our client provides comprehensive training and a collaborative workspace.
What you'll do
- Provide technical support to users
- Troubleshoot hardware and software issues
- Manage user accounts and permissions
- Assist in maintaining IT systems
What you'll need
- Bachelor's degree in IT or Computer Science
- Basic understanding of computer systems and networks
- Good communication skills
Skills
Problem-solving skills
Customer service orientation
Basic IT knowledge
Good to have
Familiarity with Windows and Linux systems
Experience with ticketing systems
Benefits
- Flexible working hours
- Professional development opportunities
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What type of issues will I be solving?
You will address hardware, software, and network-related issues.
Is this role remote or onsite?
This is a hybrid role with both onsite and remote work options.
What qualifications do I need?
A degree in IT or a related field is preferred but not mandatory.
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