About the role
As a Customer Service Associate, you will be the first point of contact for our customers, addressing their inquiries and resolving issues promptly. This role requires excellent communication skills and a friendly demeanor to ensure customer satisfaction. You will work in a dynamic environment where teamwork is essential.
Your responsibilities will include handling customer queries, processing orders, and providing product information. This position is ideal for individuals looking to start their career in customer service and who enjoy helping others. The team is supportive and encourages personal and professional growth.
What you'll do
- Respond to customer inquiries
- Process orders and returns
- Provide product information
- Assist in resolving customer issues
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Basic computer knowledge
Skills
Communication skills
Problem-solving skills
Customer-focused approach
Good to have
Experience with customer service software
Bilingual abilities
Benefits
- Training and development opportunities
- Dynamic work environment
- Team-oriented culture
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
Is previous experience required for this role?
No, freshers are welcome to apply.
What are the working hours?
The working hours are typically 9 AM to 6 PM, Monday to Saturday.
Where is the job located?
This position is located on MG Road in Kochi.
What is the salary for this position?
The salary ranges from INR 18,000 to INR 25,000 per month.
What skills are essential for this role?
Good communication skills and a customer-friendly attitude are key.
Listing last updated