Customer Service Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹12,000–18,000 a month
Location
Sangli, Maharashtra
Work mode
On-site
Job type
Contract
Experience
0–1 yr
Category
Customer Service

In hand: about ₹10,600–16,100 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Associate to handle customer queries and enhance client satisfaction in Sangli.

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About the role

As a Customer Service Associate, you will be the first point of contact for customers, assisting them with their inquiries and providing solutions. You will handle customer calls, emails, and chats, ensuring that all interactions are positive and productive. This position suits individuals who enjoy helping others and are looking to start their career in customer service. Join a supportive team and develop your communication and problem-solving skills.

What you'll do

  • Respond to customer inquiries
  • Provide solutions to customer problems
  • Record customer interactions
  • Collaborate with the team to improve services

What you'll need

  • High school diploma or equivalent
  • Basic computer proficiency
  • Good verbal communication skills

Skills

Communication Problem-solving Time management

Good to have

Sales experience Familiarity with CRM software

Benefits

  • Flexible work hours
  • Performance bonuses
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What are the day-to-day tasks for this position?
You will handle customer inquiries through calls, emails, and chats.
Is prior experience in customer service required?
No, freshers are encouraged to apply.
What is the duration of the contract?
The contract is for a period of 6 months with potential for extension.
What qualities make a successful Customer Service Associate?
Good communication and a customer-focused attitude are essential.
How do I apply for this role?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹12,000–18,000 a month

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