Customer Service Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹18,000–30,000 a month
Location
Rourkela, Odisha
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Back Office

In hand: about ₹16,100–26,900 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Service Associate to provide exceptional support to clients.

Apply now

About the role

In the role of a Customer Service Associate, you will be the first point of contact for our clients, assisting them with inquiries and resolving issues. This position is ideal for individuals who are passionate about customer service and have excellent communication skills. You will work closely with the customer support team to ensure client satisfaction and retention.

Your day-to-day responsibilities will include answering calls, responding to emails, and managing customer accounts. If you are a team player who enjoys helping others, we encourage you to apply for this position.

What you'll do

  • Answer customer inquiries
  • Resolve client issues
  • Manage customer accounts
  • Collaborate with the support team

What you'll need

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Customer-oriented mindset

Skills

Strong communication skills Ability to handle multiple tasks Basic computer skills

Good to have

Experience in customer service Familiarity with CRM software

Benefits

  • Training provided
  • Friendly work environment
  • Opportunities for career growth

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What will my daily tasks involve?
You will assist clients via phone and email, and manage customer accounts.
Is this position suitable for freshers?
Yes, we welcome applications from candidates with no prior experience.
What qualifications are required?
A high school diploma or equivalent is preferred.
How do I apply?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
What is the work environment like?
The role is onsite, providing direct interaction with the team.

Listing last updated

Customer Service Associate

₹18,000–30,000 a month

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