About the role
In this role, you will address customer inquiries, resolve issues, and provide information about products and services. You will work closely with the support team to ensure customer satisfaction and maintain positive relationships. This position is ideal for individuals with strong communication skills who enjoy helping others.
Our client fosters a supportive working environment, and you will have the opportunity to contribute to improving customer service processes.
What you'll do
- Respond to customer inquiries in a timely manner.
- Resolve customer complaints and provide solutions.
- Maintain customer records and update information.
- Collaborate with the support team to enhance service quality.
What you'll need
- High school diploma or equivalent; further education is a plus.
- Previous experience in customer service.
- Strong verbal communication skills.
Skills
Excellent communication and interpersonal skills.
Ability to handle difficult situations with professionalism.
Basic computer skills.
Good to have
Experience with customer service software.
Multilingual abilities.
Benefits
- Flexible working hours.
- Employee discounts on products.
- Supportive team culture.
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What are the key responsibilities of a Customer Support Executive?
You will handle customer inquiries, resolve issues, and provide product information.
Is this position fully remote?
No, this is an onsite role in Rourkela.
What experience is required?
At least 1 year of experience in customer service is preferred.
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