Customer Support Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Bilaspur, Chhattisgarh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Bilaspur. This role is perfect for freshers looking to start their career in customer service.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. You will be required to handle customer calls and ensure satisfaction with the service provided. This position is ideal for individuals who are enthusiastic about helping others and have excellent communication skills. Our client offers comprehensive training and a supportive work environment to help you grow in your role.

If you are a recent graduate or have minimal experience, this is an excellent opportunity to kickstart your professional journey in customer service. The team values collaboration and innovation, and you will be encouraged to share your ideas and insights to improve customer experience.

What you'll do

  • Assist customers with inquiries and issues.
  • Handle customer calls and provide effective solutions.
  • Maintain a high level of customer satisfaction.
  • Document customer interactions in the system.

What you'll need

  • Bachelor's degree or equivalent.
  • Strong verbal communication skills.
  • Ability to work in a team environment.

Skills

Excellent communication skills. Problem-solving abilities. Customer-oriented mindset.

Good to have

Familiarity with customer service software. Basic computer skills.

Benefits

  • Comprehensive training provided.
  • Opportunities for career growth.
  • Friendly work environment.

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of the Customer Support Associate?
The main responsibilities include assisting customers with inquiries, resolving issues, and ensuring satisfaction with services.
Is previous experience required for this role?
No, this position is open to freshers and candidates with less than 2 years of experience.
What is the work schedule like?
The role is full-time and requires you to work onsite in Bilaspur.
How do I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
What training is provided for new employees?
Our client offers comprehensive training to help you understand customer service protocols and improve your skills.

Listing last updated

Customer Support Associate

₹25,000–40,000 a month

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