Customer Support Associate

Interveiw · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Durgapur, West Bengal
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Customer Service

Our client is hiring a part-time Customer Support Associate in Durgapur to enhance customer satisfaction.

Apply now

About the role

In this role, you will manage customer inquiries and provide timely solutions to enhance the customer experience. You will be responsible for responding to queries, troubleshooting issues, and ensuring customer satisfaction. This position is suitable for candidates with strong communication skills and a customer-centric attitude. If you enjoy helping people and have a knack for problem-solving, this could be the job for you.

What you'll do

  • Handle customer inquiries through various channels
  • Provide solutions to customer issues
  • Document customer interactions
  • Work closely with the support team

What you'll need

  • High school diploma or equivalent
  • Experience in customer service preferred
  • Strong interpersonal skills

Skills

Excellent verbal communication Ability to handle difficult situations Basic computer skills

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Flexible working hours
  • Opportunity to develop customer service skills
  • Incentives for high performance

Interested in this role?

It takes about two minutes. Free to apply — Interveiw never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time role?
You will work approximately 20 hours per week, with flexible scheduling.
What skills are required for this position?
Strong communication and customer service skills are essential.
Is there room for growth in this role?
Yes, there are opportunities for advancement based on performance.

Listing last updated

Customer Support Associate

₹15,000–25,000 a month

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