About the role
As a Customer Support Executive, you will be the first point of contact for our clients' customers, assisting with product inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for freshers looking to kickstart their career in customer service. You will be part of a vibrant team that values communication and problem-solving skills. Our client offers a supportive environment with opportunities for growth and development in the customer service industry.
What you'll do
- Assist customers with inquiries and issues via phone and email
- Provide accurate information about products and services
- Maintain customer records and update database as necessary
- Collaborate with team members to improve customer service experience
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Ability to work in a team environment
Skills
Excellent verbal and written communication
Problem-solving skills
Basic computer skills
Good to have
Experience with CRM software
Bilingual skills
Benefits
- Opportunities for career growth
- Comprehensive training program
- Supportive team environment
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, provide product information, and resolve issues.
What qualifications do I need?
A high school diploma or equivalent is required; prior experience in customer service is a plus.
Is this position remote or onsite?
This is an onsite position based in Moradabad.
What is the salary range for this role?
The salary for this position ranges from INR 20,000 to INR 30,000 monthly.
How can I apply for this job?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
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