About the role
As a Customer Service Associate, you will play a crucial role in interacting with customers, providing them with information, and resolving any issues related to products and services. This position is ideal for fresh graduates who are passionate about delivering excellent customer service and helping others.
In this fast-paced role, you will be part of a dynamic team that prioritizes customer satisfaction. Our client offers comprehensive training and development opportunities to enhance your skills and support your career growth. If you are eager to learn and thrive in a collaborative environment, this position is perfect for you.
What you'll do
- Respond to customer inquiries via phone, email, or chat
- Provide accurate product information and troubleshoot issues
- Maintain customer records and document interactions
- Collaborate with team members to enhance service delivery
- Participate in training sessions to improve skills
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Ability to work in a team environment
Skills
Excellent verbal and written communication
Problem-solving abilities
Customer-oriented mindset
Good to have
Familiarity with CRM software
Basic computer skills
Benefits
- Comprehensive training program
- Opportunities for career advancement
- Health and wellness benefits
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What are the primary responsibilities for this role?
You will handle customer inquiries, provide product information, and resolve complaints to ensure a positive customer experience.
What qualifications do I need for this position?
A high school diploma or equivalent is required; a degree in a related field is a plus.
Is prior experience necessary?
No, this role is open to freshers with a passion for customer service.
What is the location and work mode of this job?
The position is based in Kottara Chowki, Mangaluru, and is onsite.
How can I apply for this role?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
Listing last updated