About the role
As a Customer Support Associate, you will be responsible for managing customer inquiries and providing essential product information. Your role will involve resolving issues to ensure a high level of customer satisfaction. Effective communication skills are vital, as you will assist customers through various channels including phone, email, and chat.
This position is particularly suitable for freshers seeking a part-time opportunity in a dynamic work environment. Our client offers flexible working hours, allowing you to balance your professional and personal commitments while developing valuable customer service skills.
What you'll do
- Assist customers with inquiries and issues
- Provide accurate product information
- Maintain customer records and follow up on inquiries
- Collaborate with the support team to improve services
What you'll need
- 12th pass or equivalent
- Strong communication skills
- Problem-solving ability
Skills
Customer service skills
Patience and empathy
Basic computer skills
Good to have
Experience with customer service software
Knowledge of product features
Benefits
- Flexible working hours
- Training and development opportunities
- Work from home options
Interested in this role?
It takes about two minutes. Free to apply — Interveiw never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Support Associate?
You will handle customer inquiries, provide product information, and resolve issues.
Is prior experience required for this role?
No, freshers and candidates with up to 2 years of experience can apply.
What are the working hours for this position?
This is a part-time role with flexible working hours.
What is the salary range for this role?
The salary ranges from INR 12,000 to INR 18,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Interveiw. Interveiw is recruiting for this role on behalf of a client employer.
Listing last updated